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CGM FAQs

Which CGMs are supported by the Loop app?

The following CGM are supported by some or all versions of Loop:

  • All Dexcom CGM (Loop 3 and later)
  • Some Libre CGM (Loop 3.4 and later)
  • Medtronic Enlite CGM when used with a compatible pump
  • Remote CGM (requires internet access
    • Dexcom Share
    • Nightscout as CGM (Loop 3 and later)

See also: Compatible CGM and CGM Customization

Dexcom FAQ

Do I need wait for a new Dexcom sensor session to start Loop?

No, you can start Looping mid-sensor session. There's no need to do anything special with regards to your CGM session when starting or ending the Loop app.

What do I do when Dexcom sensor is in warm-up?

The Loop app will stop automatically adjusting insulin when the most recent glucose value is older than 15 minutes. This is indicated by seeing three dashes in place of the glucose reading on the HUD.

  • A HUD status row message of No Recent Glucose is displayed, making it easier to add the fingerstick value directly in Loop, which also saves it in Apple Health

With no recent glucose readings, your pump returns to the scheduled basal delivery (within 30 min or less).

Loop continues to accept carb entries and manual bolus commands. Manual Temp Basal can also be commanded.

Dexcom G7 Warmup

The Dexcom G7 (and ONE+) begins warming up as soon as you insert the device and completes in less than half an hour. Many Loopers use the combination of this warmup upon insertion and the 12-hour grace period offered by the G7 to have continuous CGM readings with no gap.

  • During the 12-hour grace period, start the next sensor but do not connect it to your G7 app on your Looping phone
  • After waiting for the sensor to settle, stop the old sensor and connect to the new sensor

    • The G7 app will show both traces as shown in the graphic below with about 9 hours of settle time
      • The new sensor data is added to the graph along with old sensor readings
      • You cannot see the new sensor until you transition to using it

    overlay of 2 g7 sensors after transition to new

    • By looking at the trace overlap, you can decide how much you trust the new sensor

What do I do when I switch Dexcom transmitters?

When you change transmitters (prior to Dexcom G7), you will need to update the transmitter ID in your Loopsettings. The instructions for Dexcom are provided below:

  • In Loop, select the Delete CGM button at the very bottom of the CGM info page
    • You cannot just edit the line with your old transmitter ID
  • It's a good idea to go into your phone Bluetooth settings and delete the old Dexcom transmitter
    • The transmitter starts with Dexcom and ends with the last 2 characters of your old transmitter ID
    • Tap on the (i) next to Not Connected and select Forget This Device
  • Follow the Dexcom instructions for pairing the new transmitter
  • After pairing completes with Dexcom:

img/delete-cgm.jpg

If you don't update your transmitter ID when you change active transmitters, and you included your Dexcom share credentials, then the Loop app uses your Dexcom Share server to get your CGM data and will not work without cell or wifi connection. When the Loop app is using data from Dexcom Share servers, a small cloud will appear above the BG reading in the Loop app and should tip you off that maybe you forgot to update your transmitter ID. It's best not to enter Share Credentials. This makes it really obvious that you need to update the CGM settings in the Loop app at transmitter change time.

Dexcom G7

With Dexcom G7, the Loop app automatically picks up the active sensor/transmitter pair from the Dexcom G7 app on the phone. Once Dexcom G7 is added to the Loop app as the CGM, the Looper does not need to do anything to the Loop app after selecting the new sensor/transmitter pair in the Dexcom G7 app.

Dexcom G5, G6 and ONE

The diagram below illustrates the steps needed to switch transmitters on Dexcom G5, G6, and ONE (for the version of ONE based on G6). This typically needs to be done every three months when a new transmitter is started.

sequenceDiagram
    actor       user     as User
    participant dexcom   as Dexcom App
    participant loop_app as Loop App

    autonumber
    user     ->>  loop_app: Delete CGM
    user     ->>  dexcom:   Stop old Sensor
    activate      dexcom
    Note over     dexcom:   Switching sensors and transmitters... ⏱️
    user     -->> user:     Remove old Sensor and old Transmitter
    user     ->>  dexcom:   Enter/Scan new Transmitter ID
    user     ->>  dexcom:   Enter/Scan new Sensor Code
    user     -->> user:     Insert new Sensor then attach new transmitter
    user     ->>  dexcom:   Pair then Start new Sensor
    deactivate    dexcom
    dexcom   -->> user:     New Sensor warming up... 
    activate      dexcom
    Note over     dexcom:   New sensor warmup... ⏱️
    user     ->>  loop_app: Add CGM
    user     ->>  loop_app: Enter new Transmitter Serial Number
    user     ->>  loop_app: Enable Remote Upload
    dexcom   -->> user:     New Sensor operational
    deactivate dexcom

Libre CGM

Troubleshoot Connections

The "normal" Libre 2 sensors have a firmware configuration that makes them slow to reconnect when they loose the connection to iOS (both iOS and the sensors are to blame for this). What usually helps is to make sure your app is open and in the foreground and that your phone is unlocked. iOS seems to be better at reconnecting Bluetooth devices under such conditions (i.e. it gives more Bluetooth priority to the foreground app). If you need to modify how quickly your phone locks, this is found under iOS settings, Display & Brightness, Auto-Lock.

If you try to pair a sensor in the app multiple times in a short period (let's say within a couple of minutes), you may need to just stop and wait.

  • A "pairing" sends a lot more (16 times the normal amount) of data between the app and sensor than a normal NFC scan to retrieve glucose data
  • Multiple pairing attempts may make the sensor temporarily unable to function
  • If this matches your use case, shut off your phone and let it stay shut down for up to five minutes

Optionally: you can use miaomiao or bubble third party transmitters attached on top of your normal Libre 2 sensors . Although the setup is a bit more bulky, it works and does not have connection problems. LibreTransmitter supports bubble and miaomiao on top of Libre 1 sensors, but it also works with Libre 2 sensors.

Can I use Libre sensors with a reader like Miao Miao?

Loop 3.4.x and later enables the use of those Libre sensors supported by LibreTransmitter.

What about other Libre sensors?

There are a number of Libre sensors in which the only option for digital access to the CGM readings is to use the app provided by the vendor: LibreLinkUp. This enables you to upload your data to the LibreLinkUp servers and then access the data from there.

The use of LibreLinkUp requires internet access via WiFi or Cell service.

If this is your only option for CGM, evaluate whether you want to add xDrip4iOS as a CGM option. Instructions for this customization are found at Loop and Learn: Add CGM to Loop. The reason to recommend this option is that xDrip4iOS can sense when the Libre transmits glucose readings to your phone, although it cannot read the glucose value. Shortly thereafter, it will request the CGM reading from LibreLinkUp.

If you prefer not to customize Loop, then you can configure Nightscout to access data from LibreLinkUp and then use Nightscout as a CGM.

  • If you choose this option, your CGM will not act as a heartbeat to wake the app when the phone is locked or in the background
  • You probably have a pump that serves this role, but if your pump is not actively waking your app and you use LibreLinkUp, consider CGM Customization.

Can I use Eversense?

There is a method to upload Eversense to Nightscout using an Android phone, but there is no method to read an Eversense directly with an iPhone at this time.

You can use Nightscout as a CGM with Eversense, but that requires internet access.

Can the Loop app read CGM data from Nightscout?

Yes.

CGM Customization

If you can connect your CGM directly to Loop that is preferred. You can customize the Loop app to interface with the xDrip4iOS DIY CGM app if you prefer. You can use xDrip4iOS as a follower instead of a client to get some features from xDrip4iOS without any need to customize the Loop app.

If possible, it is recommended that Libre users take advantage of LibreTransmitter which is incorporated into the Loop app for version 3.4 and later. However, some Libre sensors have encryption that limits ability to get data through open-source code and instead requires using the LibreLinkUp server.

You can add xDrip4iOS as a CGM option to the Loop app by applying a code customization. This uses the shared AppGroup feature to transfer data from the CGM app to Loop. This is not the preferred approach if you have another choice. For Libre users with a sensor that is not handled by LibreTransmitter, this is your only option for closed-loop.

  • xDrip4iOS can sense when the Libre are providing updates over Bluetooth but cannot interpret the readings because of the encryption for some sensor models
  • xDrip4iOS waits a few seconds after the new reading and then queries LibreLinkUp using your login credentials
  • Be aware this makes your ability for closed-loop dependent on having internet access

Please read the docs for xDrip4iOS. You must build these apps yourself so they have the same developer ID as your Loop app; you cannot use the TestFlight pre-built versions. And you must configure the app as explained in those docs.