Skip to content

Remote Overview

Remote Caregivers

With  Loop  3, a caregiver can provide remote commands to assist in diabetes care, including modifying overrides, issuing remote bolus commands and adding remote carb entries. With  Loop  2, only overrides can be turned on or off remotely.

Remote commands to the  Loop  phone go through their  Nightscout  site. For security, any command to deliver a bolus or add a carb entry requires a one-time-password (OTP) to be used with each remote command. These codes are unique to your combined  Loop  and  Nightscout  configuration. An authentication app needs to be installed on the device sending the remote boluses/carbs. The  Loop Caregiver  app can be used. It handles authentication requirements and offers a  Loop -like user interface.

Remote Commanding Requirements:

  • Loop  version 3.2.0 or newer
    • version 3.0 works but is not recommended for other reasons
  • Apple Push Notifications  ( APN ) created with the  Apple Developer ID  that built the  Loop  app
  • Nightscout  version 14.2.6 or newer
    • Several configuration variables must be added
  • Ability to generate a One-Time-Password (OTP)

What about Older Versions?

Caregivers for those using older versions of Loop can modify Overrides remotely but cannot send remote bolus or carb commands.

If your  Nightscout  site is an older version, you should limit your remote commands to Overrides, even with  Loop 3.

 Loop Caregiver

There is a new companion app,  Loop Caregiver that makes remote commands and reviewing status of your looper much easier.

How does this work?

Loop  and  Nightscout  work using  Apple Push Notifications  (APN).

  • The  Apple Developer ID  used to build the  Loop  app must be configured to enable  Apple Push Notifications
    • If you built  Nightscout  and  Loop  yourself, follow the directions to set up Remote Configuration
  • Most providers who supply Nightscout as a service or Hosted Nightscout will assist you, if needed, in getting your APN information added to your  Nightscout  variables

Next Steps

There are a number of steps to follow to set this up. Each page is linked below:

Set Up Remote for Nightscout

Using Remote Commands

Remote Errors

Loop Caregiver  App